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Privacy Policy

for Signi Fires

Last Updated: January 2026

Signi Fires is committed to protecting your privacy and complying with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African data protection laws. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (www.signifires.com) or interact with our services.
By using the Website, you agree to the terms of this Policy.

1. Responsible Party

Signi Fires is the responsible party for your personal information.
We are based in Cape Town, South Africa.
For queries, contact us at an***@********es.com.

2. Personal Information We Collect

We may collect:

  • Automatically: IP address, browser type, device information, pages visited, referral sources, and access times (via cookies and similar technologies).
  • Voluntarily: Name, email, phone number, address, or other details when you contact us, request quotes, or submit forms.

We do not collect special categories of personal information (e.g., health or ethnic origin data).

3. How We Use Your Personal Information

We process your information to:

  • Operate and improve the Website.
  • Respond to inquiries and provide product information.
  • Send marketing communications (if consented).
  • Perform analytics and prevent fraud.
  • Comply with legal obligations.

Lawful bases include consent, contract performance, legitimate interests, and legal requirements.

4. Retention

We retain data only as long as necessary for the purposes above or as required by law.

5. Sharing Your Information

We do not sell your data. We may share with:

  • Service providers (e.g., hosting, analytics) under confidentiality agreements.
  • Third parties if required by law or in business transfers (e.g., mergers).

Data may be processed in South Africa or abroad; we ensure appropriate safeguards.

6. Cookies and Tracking

See our Cookie Policy.

7. Your Rights Under POPIA

You have the right to:

  • Access, correct, or delete your data.
  • Object to processing (including marketing).
  • Withdraw consent.
  • Lodge a complaint with the Information Regulator.

Contact an***@********es.com to exercise rights. We may verify identity and charge reasonable fees for access.

8. Security

We use reasonable measures to protect data, but no system is fully secure.

9. Changes

We may update this Policy. Material changes will be notified on the Website.

10. Contact

For questions, email an***@********es.com.